Please be informed that we cannot directly change the name of the passenger on your booking and transaction receipt since it has been ticketed and finalized.
We can only put a notation in your booking that the correct name should be read as CHEN/XIAO WEN MR. We can send you a copy of your booking with the said notation and present it upon check-in and at the immigration for supporting document together with the passengers ID (at least 2 valid IDs) for verification purposes.
However, this will NOT guarantee that the passenger would not encounter problem at the check-in counter and immigration since it is still their discretion whether to acknowledge the guest or not.
This is also to inform you that the promo fare you availed for MNLCAN sector is NON-REFUNDABLE as indicated on the website.
Should you need more information regarding this, please contact Cebu Pacific Air 24-hour Call Center at (+632) 702-0888.
Dear Sir/Madam, Please see below remarks indicated on the Passenger Name Record.Notation was in the Other Services Information field. Name of Passenger: XIAOWEN/CHEN MR Record Locator: XXXXX NAME CHEN/XIAOWEN MR RMK BASKET REFERENCE ITD01375186CEB
試過，没问题，至少从香港飞是没问题的．
心放下了一半,万分感谢阿!
可以写信让他们出一个更改证明。这样比较保险吧。
多谢晒各位啊!我已经写信去问了,但还没回复,订票时候明明没填错的,但信过来发现其中一个名字出现这个问题!
按提示发去customerservice@cebupacificair.com这个邮箱听说另外一个邮箱反应较快.
请教各位宿雾航空的customerservice@cebupacificair.com一般多久回复?我直接回复宿雾发过来的E-Ticket,希望他们能改下名字顺序,但已经3天了,还没回复哦!
我这两天发过几次，每次回复都很快，2、3个小时吧。
竟然一星期都没有回复,再发去问有没更新,已经三天,还是没回复,奇怪,唯有下星期打个电话去问了.哎!
你们什么时候去？要不一起集体搞签证？我们大概春节去，机票已经出啦！
我们是2月8日 0050-0325 HK->CEBU
2月13日 2115-2350 CEBU->HK
行程正在计划中! 签证费如果能在300元以下,可以考虑团签.
哦! 我们已经搞好机票和签证了,22 Nov 就出发了,签证300/人
原来发去宿雾航空这个邮箱回复就很快了,onlinechange@cebupacificair.com
回信如下:
Dear Sir/Madam,
Please be informed that we cannot directly change the name of the passenger on your booking and transaction receipt since it has been ticketed and finalized.
We can only put a notation in your booking that the correct name should be read as CHEN/XIAO WEN MR. We can send you a copy of your booking with the said notation and present it upon check-in and at the immigration for supporting document together with the passengers ID (at least 2 valid IDs) for verification purposes.
However, this will NOT guarantee that the passenger would not encounter problem at the check-in counter and immigration since it is still their discretion whether to acknowledge the guest or not.
This is also to inform you that the promo fare you availed for MNLCAN sector is NON-REFUNDABLE as indicated on the website.
Should you need more information regarding this, please contact Cebu Pacific Air 24-hour Call Center at (+632) 702-0888.
我再发个MAIL给她们给发个COPY给我,应该可以了吧.
谢谢大家哦!
到底怎样才是正确的名字顺序呀？？？？
我上中文页定的票，添表就是按“姓”和“名”填的，
结果收到的电子信这样写的：
Booking number: MXXXXX
Reference: IXXXXXXXXXXXXXXXXXX
Name: 先生 gXXX cXXXX
顺序还是反的， cXXXX 是我的姓。
这样到底有没有问题啊，能顺利登机吗？
（是菲律宾的国内航班）
名字在前, 姓在后就应该OK了.
宿雾很快回复了REMARK的COPY给我:全文如下,
Dear Sir/Madam, Please see below remarks indicated on the Passenger Name Record.Notation was in the Other Services Information field. Name of Passenger: XIAOWEN/CHEN MR Record Locator: XXXXX NAME CHEN/XIAOWEN MR RMK BASKET REFERENCE ITD01375186CEB
Print 了出来备用应该就可以了