First and foremost, we would like to take this opportunity to thank you for your kind choosing Indonesia Air Asia on your trip.
We regret to inform you that flight QZ 8491 from Singapore to Denpasar effective 19Aug09-24Oct09 has been retimed EARLY to 10.00 hrs and arrival to Denpasar on 12.30 hrs.
We are extremely sorry for above retime. However we would highly appreciate if you could understand with the issue and accept our sincere apologies.
For further information please contact Air Asia:
Indonesia +6221-50505088
Thailand +66-2-515-9999
Malaysia +603-2171-9222
Singapore +65-630-77688
China +95013-9000-0200
Email indo_guestsupport@airasia.com
Once again with our sincere apologies for any inconveniences that may have caused you. However, we keep promising to improve our service continually to meet with you satisfaction.
We truly value as Air Asia customers. We look forward to welcoming you onboard to providing you with a renewed and positive Air Asia experience.
哦，知道怎么回事了，收到了邮件
Dear Value Guest,
First and foremost, we would like to take this opportunity to thank you for your kind choosing Indonesia Air Asia on your trip.
We regret to inform you that flight QZ 8491 from Singapore to Denpasar effective 19Aug09-24Oct09 has been retimed EARLY to 10.00 hrs and arrival to Denpasar on 12.30 hrs.
We are extremely sorry for above retime. However we would highly appreciate if you could understand with the issue and accept our sincere apologies.
For further information please contact Air Asia:
Indonesia +6221-50505088
Thailand +66-2-515-9999
Malaysia +603-2171-9222
Singapore +65-630-77688
China +95013-9000-0200
Email indo_guestsupport@airasia.com
Once again with our sincere apologies for any inconveniences that may have caused you. However, we keep promising to improve our service continually to meet with you satisfaction.
We truly value as Air Asia customers. We look forward to welcoming you onboard to providing you with a renewed and positive Air Asia experience.
Thank you for choosing Air Asia.
我当时订的时候，一开始查询到的是16:00一班，16:45一班，当时就觉得奇怪，怎么可能同一个时间内有两班机，我认为估计是网站出问题了。过了一阵再去看，就变成了10:00一班，16:00一班了，而且早上那班还有优惠，我就赶紧订了。
不过亚航现在才发通知出来，已经过了很久了。